visageLegal Notice

We at visage operate an online gaming platform available only in jurisdictions where local law permits such services. This notice sets out our legal position, your responsibilities as a user, and how we handle disputes and compliance matters.

Our services include live-dealer tables, sportsbook markets, slot games, and esports betting. We accept deposits and process withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Access to visage is restricted by geography and local regulation; users must verify their own compliance before opening an account.

Service availability and jurisdiction

Our services are available only where applicable law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access to and use of visage comply with the laws of their own jurisdiction. If you are unsure whether our platform is legal in your region, do not proceed with account creation.

We operate from outside Indonesia and do not hold a local gaming license. We do not claim to be licensed in Indonesia, Jakarta, Surabaya, Bandung, Medan, or Semarang. Users in any jurisdiction access visage at their own legal risk and responsibility.

Account eligibility and user responsibility

When you open an account on visage, you confirm that you are of legal age in your jurisdiction and that your use of the platform complies with local law. We do not verify your jurisdiction at signup; that verification is your responsibility. If you later discover that access is prohibited where you live, you must close your account and cease use immediately.

We reserve the right to suspend or close any account if we determine that the user is accessing visage from a prohibited jurisdiction or in breach of local law. Funds in a suspended account may be frozen pending investigation.

Data protection and privacy

We collect personal data (name, email, phone, payment details, identity documents) to verify your account, process deposits and withdrawals, and comply with anti-money-laundering rules. Our full privacy practices are detailed in our privacy policyWe do not sell your data to third parties. We share information only with payment processors, identity-verification providers, and other service partners necessary to operate visage.

All data transfers use industry-standard encryption. We retain your information for as long as your account is active and for a period thereafter as required by law.

Dispute resolution and liability

If you have a complaint about your account, a transaction, or our service, contact our support team via live chat, email, or in-app messaging. We will investigate and respond within a reasonable timeframe. Our full terms and conditions set out dispute procedures, liability limits, and your rights.

We are not liable for indirect, incidental, or consequential losses arising from your use of visage, including loss of winnings, data loss, or business interruption. Our total liability to you is limited to the amount you have deposited on the platform.

Contact and further information

For legal inquiries, complaints, or questions about this notice, reach out to our support team. We respond to all legal requests and complaints in accordance with applicable law. You can contact us via live chat on visage, by email, or through in-app messaging. Our team will direct your inquiry to the appropriate department.

This legal notice is current as of the date of publication. We may update it at any time. Continued use of visage after any update constitutes your acceptance of the revised notice. If you do not agree with any term in this notice or our terms and conditionsyou must close your account and cease use of the platform.

Our services are subject to change without notice. We reserve the right to suspend or discontinue visage in any jurisdiction at any time. In the event of service discontinuation, we will process all outstanding withdrawals in accordance with our terms.